Privacy Policy

Privacy Policy Disclaimer: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

At Leak Geek Plumbers, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your privacy.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. Please read the following carefully to understand how we collect, use, and safeguard your personal data.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

Personal Information:
This includes any information you provide to us directly, such as your name, email address, phone number, and physical address when you fill out forms or make inquiries via our contact forms, service requests, or bookings.
Non-Personal Information:
We also collect non-personal information such as your IP address, browser type, operating system, and other technical data. This helps us analyze trends, administer the website, and track user movement on the site.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences and improving the functionality of the site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services:
To process your service requests, schedule appointments, and provide plumbing services.
Customer Support:
To respond to your inquiries, provide customer support, and assist you with any issues or concerns you may have.
Improving Our Website and Services:
To analyze usage patterns on our website, improve its functionality, and enhance the services we provide.
Marketing and Promotions:
With your consent, we may use your contact information to send promotional offers, updates, and newsletters about our services. You can opt out of marketing communications at any time by following the instructions in the communication or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously and employ a variety of security measures to protect it. These measures include:

Encryption:
We use encryption protocols to secure the transmission of sensitive data, such as credit card information, over the internet.
Access Controls:
Only authorized personnel have access to your personal information, and they are required to maintain the confidentiality of this information.
Regular Monitoring:
We conduct regular audits and monitoring to ensure that your information remains secure and protected from unauthorized access, misuse, or disclosure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted third-party service providers who help us operate our website, conduct business, or provide services to you. These third parties are obligated to keep your information confidential and are only allowed to use your data as necessary to perform their services.

We may also disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Update:
You have the right to access, correct, or update your personal information at any time by contacting us.
Data Deletion:
You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
Opt-Out of Marketing Communications:
If you no longer wish to receive promotional emails or newsletters, you can opt out by following the unsubscribe instructions in the email or contacting us directly.
Cookie Preferences:
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the date at the bottom of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.